Frequently Asked Questions

Do you offer a warranty?

Absolutely – all of our products include a minimum of 5 years manufacturer’s warranty.

How long does it take for my products to be made and delivered?

Production and delivery time varies depending on the item(s) ordered, your customization options and your location. We always aim to deliver within 4 weeks from the date of your order.

Do your prices include VAT?

All prices include VAT.

I need personal assistance with my order. Who can I contact?

Our team is happy to assist you with your order on +966 500 334 499 (9am-9pm) or dropping an email at .

What types of payment do you accept?

We support the following payment options: credit card, debit card, cash and direct bank transfer.

How does the partial payment system work?

A 50% payment is required upon reservation and 50% upon supply and installation.